Lead IT Support

LUMEN Mandiri · 📍 Medan, Sumatera Utara · Diposting 2026-10-10

FULL_TIME⭐ TERVERIFIKASI

Rp 16.000.000 – Rp 18.000.000 per month

LUMEN Mandiri is seeking a skilled and experienced Lead IT Support to join our team in Medan. As the Lead IT Support, you will be responsible for providing technical assistance and support to our employees and ensuring the smooth operation of our IT infrastructure.

This is an excellent opportunity for a professional who is passionate about technology and wants to make a difference in a growing company. We offer a competitive salary and a collaborative work environment.

If you are a proactive and detail-oriented individual with a strong technical background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

Provide technical support to employees and ensure the smooth operation of IT systems.

Troubleshoot and resolve hardware, software, and network issues.

Install, configure, and maintain IT equipment and systems.

Monitor and maintain network security and data backup systems.

Lead and mentor junior IT support staff.

Develop and implement IT policies and procedures.

Stay up-to-date with the latest IT trends and technologies.

Ensure compliance with IT regulations and standards.

🎓 Kualifikasi & Syarat

Kualifikasi:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Minimum of 5 years of experience in IT support.

Strong knowledge of IT infrastructure, including hardware, software, and networks.

Experience with IT security and data backup systems.

Proven leadership and mentoring skills.

Excellent problem-solving and communication skills.

Ability to work independently and as part of a team.

Strong attention to detail and organizational skills.

🛠️ Keahlian

IT infrastructurehardwaresoftwarenetworksIT securitydata backupleadershipmentoringproblem-solvingcommunicationteamworkattention to detailorganizational skills

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